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Coinbase outage: Why trading was suspended

Coinbase exchange

TL;DR Breakdown

  • Coinbase pauses trading after Robinhood shares pump.
  • Coinbase might have a capacity problem.

Few weeks back, on the 29th of January precisely, another Coinbase outage occurred as users complained about buying and selling on the exchange platform. The Coinbase outage occurred a day after stock and crypto platform Robinhood stopped trading GameStop shares after the price was pumped.

However, Coinbase, in a recent Blog post, explained that trading difficulties experienced by users resulted from an outage and not a ban. According to its Blog Post on Friday, the exchange said the outage was between 4:25 am, and 9:31 am PST. It said many users experienced an error while trying to trade, buy and sell, which were available intermittently during that hour.

Coinbase revealed that despite the outage, traders who used the Coinbase Pro app could trade without any difficulty during that hour.

What caused Coinbase Outage?

Per the exchange’s release, crypto price data difficulty caused the exchange outage. It was then diagnosed early as a problem with the Redis cluster, which was used to store spot rates of currency conversion. As a result, it is critical for different functions like displaying the value of the portfolio in local currency.

Backend processes became overloaded in the process which caused it to go down. The Coinbase tech team, after trying various options, eventually found a solution to bring activities on the platform back to live.

The exchange towards preventing future outages listed multiple changes the team has implemented for improvement. They also referenced that it is not a new occurrence for the exchange to experience an outage. The exchange suffered multiple outages last year, which coincided with volatile Bitcoin trading days.

Coinbase appears to have a capacity problem. Users have pointed out for years that when Bitcoin and other crypto assets are especially volatile, the exchange sometimes goes offline without warning.

Coinbase outages prevent users from buying or selling their crypto assets and are generally viewed unfavorably by traders. Last year, Brian Armstrong, Coinbase’s CEO, tweeted about the company’s work toward fixing its issues.

Muhaimin Olowoporoku

Muhaimin Olowoporoku

Muhaimin loves writing on crypto news aside from being a crypto enthusiast. He has a knack for analysing issues and updating people on what's happening around the globe. He believes that blockchain and cryptocurrency are the most useful systems of mutual trust ever devised.

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