During the Summer Olympics, Google aired an advertisement for its “Gemini” AI, which has since been heavily scrutinized. The commercial ad featured American hurdler Sydney McLaughlin-Levrone and a father using artificial intelligence to help his daughter write a letter to her hero. This display quickly triggered debate about the appropriateness and consequences of employing AI in educational and personal contexts.
The advertisement was part of Google’s campaign to advertise its AI technologies, such as “Gemini,” a rebranded model of its previous AI, Bard. Nonetheless, the decision to use AI in a way that negates human creativity and personal expression attracted dislike from both the audience and critics. Numerous people claimed that the advert portrayed a troubling message implying that technology must replace traditional means of learning and communication, particularly among kids.
The public reacts, and Google responds by limiting feedback
The public was quick to react, but largely in a negative way. Many took to social media to voice their disapproval, pointing out that the commercial seemed to be sending an inappropriate message. Critics maintained that it suggested people should rely on artificial intelligence rather than developing themselves personally or creatively. Notably, Deadspin founder Will Leitch tweeted his thoughts on the matter, and his tweet gathered tens of thousands of likes, fueling the online debate.
The Google commercial where the dad has his daughter use AI to construct a note to her favorite athlete rather than encourage her to write what she actually wants to tell her hero takes a little chunk out of my soul every time I see it.
— Will Leitch (@williamfleitch) July 28, 2024
To counteract this backlash, Google turned off the comments on the YouTube video of the advertisement, a decision never used in any other recent YouTube uploads. This decision by Google was viewed by many as an admission of guilt and an effort to curb further negative reactions. Turning off the comments was viewed as an attempt to take control of the narrative and minimize criticism from the public.
The debate around this advert shows the community’s concerns regarding AI’s involvement in education and child development. Many people fear that dependence on artificial intelligence may erode vital skills such as critical thinking or self-expression. The act of using AI to write a letter, a traditionally personal and contemplative task, was viewed as problematic by those who believe that it is through finding their voices and being creative that children learn best.
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