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Google Cloud Will Integrate Gen AI into its Partner Interface for Easier Interaction

In this post:

  • Google’s partner portal is going to be revamped to include a generative AI interface for partners.
  • AI implementation will be across the board, from the Partner Hub to the Delivery Navigator Portal and other major tools.
  • This is in line with Google’s launch of AI tools for partners back in January to help partners benefit from generative AI for their businesses.

Google Cloud is implementing artificial intelligence in its partner tools, which will provide better transparency and efficiency for partners. Google has invested deeply in AI to enable its partners’ ecosystems so that they can perform better by leveraging the AI functionalities of the cloud. 

Sundar Pichai, Google’s CEO, mentioned in a blog that they are focusing on growing the cloud business to provide access to partners to the AI tools and compute infrastructure to help them build and transform their businesses. He mentioned that last year, Cloud saw an annual run rate of $36 billion, which is five times of what it was five years back. Partner Hub and Delivery Navigator Portal are expected to get the most boost with generative AI integration.

Google Cloud to revamp its interface with AI

Some of the startling facts are that 90% of the generative AI unicorns and 60% of the funded generative artificial intelligence startups are all customers of Google Cloud. Just recently, Google launched generative AI tools for retailers and healthcare, along with many others, to enable them to get more out of the system.

CRN quoted Colleen Kapase, who is Google Cloud’s vice president of channels and partner programs, as saying that they are introducing an AI natural language portal for all their partners where they can check their financial stats and get a categorized view of stats in different statements, for example, their expenditures, income, total revenues, rebates, etc. 

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Google is also offering AI agents that help users in achieving some goals to complete tasks, like helping a shopper select a shirt for an event or a hospital’s medical staff to hand over to other staff when the shift changes. These agents are capable of understanding different modes of information, like text, audio, and video, together to form a perspective, and they can also be fine tuned to facilitate businesses and transactions.

Source: Statista.

Helping partners with AI boot camps 

Across the Delivery Navigator Portal for partners, Google’s implementation technology will help in streamlining and easy migration to the cloud for customers. Partners will have a tool at hand to generate customized plans with estimates, skill prerequisites, format driven outputs, along with step by step technical guides to deploy their processes on the cloud to benefit their businesses. 

As Kapase said that all their tools and processes are now improved and accessible to people in a way that they don’t need any specialized knowledge or training because they can interact with them in natural language. She said,

“It’s a place where our own Professional Services Organization [PSO] is putting all of their own IP—how to do projects, Statement of Work writeups, talent needed on certain projects, and all the way down to the architecture plans—now run by AI.”

Source: CRN.

Another key step that Google has taken for its cloud ecosystem enhancement is technical boot camps for partners that will help them with technology, expertise, and tools to leverage AI to improve their businesses. 

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Google is also trying to create a large pool of talent in the ecosystem that will help partners do things that they want to and achieve their business goals with AI’s assistance by adopting Google verified processes. As many firms don’t have the capacity to implement these processes themselves, so empowering them is the strategy, says Google.

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