Two gamers in California are suing Ubisoft for shutting down The Crew, an open-world game, in March 2018. Both gamers have filed lawsuits because they purchased the game to own it rather than on a limited license basis.
Mathew Cassel and Alan Liu filed the lawsuit on November 4. They alleged that the company turned off the game without any notice. They removed the permanent access as if the “manufacturer decided to come into your home, gut the insides of the pinball machine, and remove your ability to play the game that you bought and thought you owned. “.
Ubisoft’s’ The Crew was unplayable in any version, digital or physical
The plaintiffs were unable to play the game even though they thought owned it by paying the full price.
The Crew has been shutdown for both versions, digital or physical. Although Ubisoft launched two offline versions Crew 2 and The Crew: Motorfest sequels, there was no update about the original The Crew.
Mathew Caseel purchased the games at the beginning of 202 while Liu got it on November 18. The two gamers who were left deprived of playing the game, are demanding financial compensation as it turned out their ownership of the game was just an illusion.
To avoid such confusion, many stores like Steam have started putting a warning label lately. The label specifies that the buyers are just paying for the license rather than the ownership of the game. Moreover, California law, which is going to be in effect by 2025 will force the digital stores to add the label for the clarification of the customers. A
Although it’s not clear if this applies to the physical copy as well as The Crew is inaccessible in the physical version as well.
Ubisoft has shared no comment on the matter therefore the success of the lawsuit is yet to be seen.
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