JPMorgan Chase steps into media industry, will sell data of 80M clients

JPMorgan Chase is starting a new venture that would enable marketers to identify individuals by their purchasing behaviors. The financial giant will distribute the information it collects through its 80 million customers, among other companies. Known as Chase Media Solutions, this undertaking is expected to become a vital bridge between brands and consumers, reinforcing their relationship with the interests and hobbies that touch them on a personal level.

Rich Muhlstock, who heads this initiative, explains, “Like retailers, we have first-party data and a dedicated audience. But what sets us apart is the unrivaled scale and insights from our customers – having long served as a trusted guide for their financial decisions. Chase reaches across brands, merchants, and shopping verticals, providing a comprehensive view of purchase behavior; this strengthens the degree of personalization, helping brands deliver offers that stoke consumer interests.”

The newly formed company is set to exploit transactional data that Chase asserts it owns. This information will help brands and marketing firms target potential customers according to how they spend, whether they are new, returning, or loyal customers.

A press release stated that Chase started a pilot with a number of big players, such as Air Canada, Solo Stove, Blue Bottle, and Whataburger. These companies are said to have had remarkable customer acquisition and activation. The initiative comes after the purchase of Figg, a card-linked marketing specialized platform by JPMorgan Chase & Co., in 2022.

Chase articulated that this move is in line with their goal of delivering mutual benefits to its commercial clients and bank consumers.