KuCoin’s CEO releases an open letter to users outlining key milestones

In this post:

• KuCoin’s CEO, BC Wong, released an open letter to users, highlighting key milestones and reaffirming a long-term commitment to security and trust.

• He mentioned that his firm had five licenses and was pursuing MiCA approval to expand its user base to the EU.

• Wong said KCS holders will shape the exchange’s future through governance and rewards, forming the core user group responsible for the company’s growth.

BC Wong, KuCoin’s CEO, released an open letter to its 41M users, outlining key milestones in the past five years and reaffirming security and trust. He claimed that KuCoin has remained steadfast in its mission in an industry often challenged by security threats and crises of confidence.

Wong started off by stating that the $2 billion Trust Project was KuCoin’s boldest move yet, adding that crypto’s potential to transform finance and empower people globally depended on shared dedication to transparency and accountability. He alleged that the platform’s trading system included raft replay capabilities, which supported future audits. The letter presented security and transparency as the foundation of KuCoin’s roadmap and a call for the industry to follow.

Wong also claimed that KuCoin pioneered the PoR (Proof of Reserve) initiative in 2022 amid an industry crisis. In 2025, the exchange earned SOC 2 Type II Certification and the ISO 27001:2022 certifications, meeting international standards.

Wong says dealing with ATPs is KuCoin’s default settings 

Wong claimed that handling advanced persistent threats (APTs) was his firm’s default capability. He added that it was “embedded in every layer” of the exchange’s operations through a zero-trust architecture that verified every access. He also boasted that his company already had five regulatory licenses in hand and was pursuing a MiCAR license while expanding its global reach. 

According to the exchange’s boss, users can plan their resources through the platform’s real-time, multi-dimensional SLA dashboards and monitor daily performance, leaving no room for vulnerabilities. He also claimed this approach tied together security, stability, and transparency, calling upon the industry to raise security standards and rebuild trust.

“We don’t just aim to meet regulatory expectations—we work with authorities around the world to help shape them.”

• BC Wong, CEO of KuCoin

The KuCoin head asserted that it had taken five years to develop its “battle-tested” Standard Operating Procedures (SOPs), which allowed the company to scale rapidly. Wong also hinted that his company’s future security system will integrate AI to ensure total safety by creating a platform to predict threats, not just respond to them.

KuCoin reinforces the user role in governance via the KCS token

Based on KuCoin’s vision of “from the geeks to mass adoption,” the company created the KCS (KuCoin Token) to build a unique economic model that encouraged participation from more users. Wong said KCS holders will help shape the exchange’s future through governance and rewards. KCS holders also formed the core user group responsible for the company’s growth.

According to the KuCoin team, the total supply of KCS is 200 million, and there will never be an overissue. However, the supply will eventually stabilize at 100 million through continuous burning. 20 million KCS will be set aside for contributors to the ecosystem.

The exchange uses the size of a user’s KCS holdings as the criterion for determining users’ VIP level. The more KCS is held, the higher the VIP level, the more benefits there are, and the greater the fee discounts. In addition, users can also use KCS to pay transaction fees on the KuCoin platform and enjoy discounts.